FlipZap FlipZap
AI Face Search

Configuring AI Face Search & Matching Settings

Deliver a premium experience to your guests using state-of-the-art AI Face Recognition.

How it works

When you upload event photos, FlipZap's background workers extract facial vector embeddings. When a guest uploads a selfie, the server performs a high-speed mathematical matching query to find their pictures.

Similarity Threshold Tuning

Under Event Settings > AI Preferences, you can tune the similarity threshold:

  • 75% - 80% (Loose): Returns more matches but may occasionally include very look-alike people.
  • 82% - 86% (Recommended): The perfect balance of precision and coverage.
  • 90%+ (Strict): Extremely precise matching but may miss people in low-lighting or profile angles.

Privacy & GDPR Safeguards

You can enable "Private Matching Only". With this option toggled, guests can ONLY view photos where their face is matched, protecting the privacy of other guests' galleries.

Contact Support

Can't find what you're looking for? Reach out to our support team directly.

Email Support

Get a response within 24 hours

yourflipzap@gmail.com

Send Email

WhatsApp Support

Chat with us for instant help

Available Mon-Sat, 10 AM - 7 PM IST

Chat on WhatsApp