How Can We Help You?
Find answers to common questions, explore tutorials, and get the support you need to make the most of FlipZap.
Browse by Category
Explore our knowledge base organized by topic to quickly find the answers you need.
Getting Started
New to FlipZap? Learn how to set up your studio, create your first event, and invite guests.
Event Management
Create events, manage folders, configure QR codes, and set up guest access portals.
AI Face Search
Configure selfie matching, manage face vectors, and optimize recognition accuracy.
Billing & Subscriptions
Manage your plan, understand billing cycles, generate GST invoices, and handle refunds.
Desktop & Lightroom Sync
Install sync clients, troubleshoot upload issues, and configure Lightroom plugin settings.
Account & Security
Manage team members, update passwords, configure 2FA, and control API access tokens.
Popular Articles
Our most-read guides to get you up and running quickly.
Contact Support
Can't find what you're looking for? Reach out to our support team directly.
Still Need Help?
Our team is always ready to assist you. Reach out and we'll get back to you as soon as possible.